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Title

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IT Program Manager

Description

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We are looking for an experienced IT Program Manager to join our dynamic team. The ideal candidate will have a strong background in managing complex IT projects and programs, ensuring they are completed on time, within scope, and within budget. The IT Program Manager will be responsible for coordinating multiple projects, managing resources, and communicating with stakeholders to ensure alignment with business objectives. This role requires excellent leadership, communication, and organizational skills, as well as a deep understanding of IT infrastructure, software development, and project management methodologies. The IT Program Manager will work closely with cross-functional teams, including developers, engineers, business analysts, and senior management, to deliver high-quality IT solutions that meet the needs of the organization. Key responsibilities include developing program plans, managing project timelines, identifying and mitigating risks, and ensuring compliance with industry standards and best practices. The successful candidate will have a proven track record of managing large-scale IT programs, a strong technical background, and the ability to adapt to changing priorities and requirements. If you are a strategic thinker with a passion for technology and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Develop and manage program plans, schedules, and budgets.
  • Coordinate and oversee multiple IT projects to ensure alignment with program goals.
  • Communicate program status, risks, and issues to stakeholders and senior management.
  • Identify and mitigate program risks and issues.
  • Ensure compliance with industry standards and best practices.
  • Manage program resources, including personnel, equipment, and budget.
  • Facilitate collaboration and communication among cross-functional teams.
  • Monitor and report on program performance and progress.
  • Ensure successful delivery of program objectives and deliverables.
  • Develop and implement program governance and control processes.
  • Provide leadership and guidance to project managers and team members.
  • Conduct regular program reviews and assessments.
  • Manage stakeholder expectations and relationships.
  • Ensure program documentation is complete and up-to-date.
  • Identify opportunities for process improvement and implement changes.
  • Ensure alignment of program objectives with business goals.
  • Manage program change requests and scope adjustments.
  • Develop and deliver program presentations and reports.
  • Ensure program compliance with regulatory requirements.
  • Provide training and support to program team members.

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 5 years of experience in IT program management.
  • Proven track record of managing large-scale IT programs.
  • Strong understanding of IT infrastructure, software development, and project management methodologies.
  • Excellent leadership, communication, and organizational skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Experience with program management tools and software.
  • Strong problem-solving and decision-making skills.
  • Ability to work effectively with cross-functional teams.
  • Experience with risk management and mitigation.
  • Strong analytical and critical thinking skills.
  • Ability to adapt to changing priorities and requirements.
  • Experience with budget management and financial reporting.
  • Strong stakeholder management and relationship-building skills.
  • Knowledge of industry standards and best practices.
  • Experience with regulatory compliance and governance.
  • Ability to develop and deliver presentations and reports.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Professional certifications in program management (e.g., PMP, PgMP) are a plus.

Potential interview questions

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  • Can you describe your experience managing large-scale IT programs?
  • How do you ensure alignment of program objectives with business goals?
  • What strategies do you use to mitigate program risks?
  • How do you handle changes in program scope and requirements?
  • Can you provide an example of a successful IT program you managed?
  • How do you manage stakeholder expectations and relationships?
  • What tools and software do you use for program management?
  • How do you ensure compliance with industry standards and best practices?
  • Can you describe a time when you had to resolve a major issue in a program?
  • How do you facilitate collaboration and communication among cross-functional teams?
  • What is your approach to budget management and financial reporting?
  • How do you ensure program documentation is complete and up-to-date?
  • Can you describe your experience with regulatory compliance and governance?
  • How do you measure program performance and success?
  • What is your approach to training and supporting program team members?
  • How do you handle conflicting priorities and deadlines?
  • Can you provide an example of a process improvement you implemented in a program?
  • How do you stay current with industry trends and best practices?
  • What is your experience with professional certifications in program management?
  • How do you ensure the successful delivery of program objectives and deliverables?